Infrastructure Management & Support Services

With our IT infrastructure management services comprehensive and effective solutions are delivered, which helps you to focus on your core business whilst we manage your IT infrastructure. Our comprehensive portfolio of IMS services gives customers the ability to reduce their complexity in managing the it infrastructure support services and reduce maintenance costs. We have proven end-to-end methodologies, standard tools and quality-oriented process in place to meet all infrastructure management solutions. Our services include Server Management, Network Management, Server Monitoring, Server Security, Application Management and it infrastructure management.

IT Facility Management Services

Market changes and budgetary pressures are forcing companies to re-examine their support operations like facilities management and outsourcing leads to a leaner as well as an efficient organization that can concentrate on its core business and reduces operating costs. An efficient working environment represents an enormous overhead. which needs a significant ongoing investment for managerial time and resources. Thus, outsourcing is considered to be a better option.

asraiConnect provide the following services.

Infrastructure Supply, Support & Maintenance

Server and Backup Management

Cloud Operations

Complete IT Outsourcing

Improve up-time and system availability.

Facilitate service delivery.

Annual Maintenance

Support Get the clarity you need for better Information and communication technology services and digital operations support.

Speak to one of our experts to find out how Tech IT Information and communication technology and digital support services can make a difference to your business…. Contact Us Link / Staff profile / Expertise profile.

Migration and Installation Services

asraiConnect has years of experience and a high level of expertise in server installation, data migration, and configuration. Maximum server productivity will require the assistance of a specialist to install and maintain it. Our Tech IT experts take every precaution in all new installations, upgrades, planning, implementation, and data migration seriously.

Network Security Analysis

Let perform security analysis of network to determine your level of security and detection of weak possibly critical points.

Benefits of network security analysis Recourses for network security Prevention of intervention of unauthorized units Prevention of data-loss.

Our provided security analysis based on ethical hacking contains:

Penetration tests

Analysis of firewall rules

Inspection of configuration Wi-Fi

Access points

Inspection of configuration VPN

Report network security analysis and advisory

License management

We manage software licenses of our customers, which brings reliable data for your software audit. We are monitoring when and which License expires, when it happens, we point out on it with time reserve.

We also provide.

Maintaining an up-to-date software inventory Real-time alerts for non-compliance Prohibit non-business applications Perform internal software license audits Installation and configuration software guidance.

Network management

We watch what is happening in your network and look for faults. Early identification of faults and performance drops prevents small issues turning into big problems.

Slow networks, unplanned downtime, and maintenance tasks could be complicating your business. We will take care of it for you.

Technical support

Within all of our providing services and solutions we also offer full technical support on response and time for solving the issue.

Technical support is provided by remote or onsite intervention in customer’s place. For our customers we also provide helpdesk system.

The range of technical support is agreed with the customer according to his requirements. (Service-Level Agreement)

Remote hands

For our technological partners we offer service of IT remote hands. This service contains:

Onsite installation of network-elements in place of end customer (L1)

Onsite configuration, debugging of network-elements (L2, L3)

Hard drive, RAM and other hardware replacement

Onsite OS installation

Onsite software installation

Burn-in tests Cables and network elements labeling

Creating documentation

IT/ICT Services

Information and Communication Technology service ” refers to forms of technology that are used to transmit, process, store, create, display, share or exchange information by electronic means.

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